Withdrawal Methods at Westio
Withdrawing from Westio is straightforward once identity verification (KYC) is complete. Funds move to the same method used for the matching deposit wherever possible. All balances are held in Canadian Dollars (C$).
Processing Times & Limits
| Method | Processing Time | Daily Limit | Fees |
|---|---|---|---|
| Bitcoin / USDT (crypto) | Up to 24 hours post-KYC | C$7,500 | None |
| PayPal / Skrill / Neteller | 0–24 hours | C$7,500 | None |
| Trustly | 0–24 hours | C$7,500 | None |
| Visa / Mastercard | 1–5 business days | C$7,500 | None |
| Bank Transfer | 1–5 business days | C$7,500 | None |
VIP tiers above Bronze receive increased daily limits and prioritised processing. Diamond members have no standard daily cap and requests are handled within hours.
KYC — Identity Verification
Before your first withdrawal is processed, Westio requires identity verification. This is a standard procedure required under anti-money-laundering regulations. You will need to submit:
- Photo ID: valid passport, driver's licence, or national ID card (unexpired)
- Proof of address: utility bill, bank statement, or official document dated within 90 days showing your name and residential address
- Payment method verification: a photo of the card used for deposits (front only, middle digits masked) or a screenshot of your e-wallet account
For high-value activity, Westio may request a source-of-funds document. Completing KYC fully before your first withdrawal avoids delays. Most verifications complete within an hour during business hours.
Pending & Reversal Policy
Withdrawals enter a brief pending period (typically up to one hour) during which you can cancel the request from the cashier section of your account. Once a withdrawal leaves pending status and moves to processing, it cannot be reversed. Cancelling a withdrawal returns the funds to your casino balance.
Minimum Withdrawal
The minimum withdrawal amount at Westio is C$15 across all methods.
Currency
Your account is denominated in Canadian Dollars (C$). All withdrawals are paid in C$. For crypto withdrawals, the C$ balance is converted to the chosen cryptocurrency at the prevailing exchange rate at the time of processing.
Troubleshooting Withdrawals
- Withdrawal delayed? Ensure KYC is fully complete and no documents are outstanding. Check the cashier for pending document requests.
- Pending for more than 24 hours? Contact 24/7 live chat with your transaction reference number.
- Active bonus? Pending bonus wagering requirements must be met before a withdrawal can be processed from the bonus balance.
- Currency mismatch? All funds are held in C$ — no conversion is needed within the platform.
For all cashier queries contact [email protected] or use the 24/7 live chat widget.
Withdrawal FAQ
How long does the first withdrawal take?
After KYC is approved, the first withdrawal takes the same time as any subsequent one: crypto and e-wallets within 24 hours, cards and bank transfers 1–5 business days.
Is there a fee for withdrawing?
Westio charges no withdrawal fees. Your bank or e-wallet provider may apply their own charges, so check your payment provider's terms.
Can I withdraw to a different method than I deposited with?
Where possible, Westio returns funds to the original deposit method. If that method is not available for withdrawals (e.g. Paysafecard), you may be asked to use an alternative verified payment method.
What is the maximum daily withdrawal?
C$7,500 per day on standard accounts. Higher limits are available at Silver tier and above in the VIP programme.